1. Data controller
Oy Reagena Ltd (”Reagena”)
Business ID: 2495007-8
70900 Toivala, Finland
2. Name of the register
Oy Reagena Ltd’s customer and marketing register
3. Purpose and legal basis for processing personal data
Personal data is processed for the following purposes:
- Customer and service relationship management and maintenance,
- Processing and maintaining orders, shipments and invoicing,
- Developing the service to meet the needs of customers,
Customer data is processed for the performance of a contract between Reagena and the customer and on the basis of Reagena’s legitimate interest created by the customer relationship. In addition, personal data is processed for marketing purposes on the basis of data subject’s consent and legitimate interest.
4. Personal data collected
- first name and surname,
- address information,
- position in an organization or title,
- telephone number,
- e-mail address.
Personal data is obtained directly from the data subject as well as from other contact persons of the company or from public sources.
6. Regular disclosure of data
Data may be disclosed to Reagena’s service providers in order to execute the service provided to the data subject. Furthermore, the personal data may, if necessary, be disclosed to authorities upon their request. Occasionally we conduct various opinion and market surveys and therefore data is transferred to the service provider preparing the surveys.
7. Transfer of data outside the EU or EEA
Customer data may be transferred outside the EU or EEA when this is necessary to provide the service. If personal data is transferred outside the EU or EEA, we will take into account the requirements of the data protection legislation and the effects of the transfer of the data on the rights and freedoms of the data subject and will take the necessary precautions to carry out the transfer.
8. Data protection principles
Personal data is not disclosed to any third parties. Only employees who need the personal data in the performance of their duties are entitled to use the system containing personal data. Each user has their own username and password for the system. Movement in the working areas is controlled by passes. The collected personal data is located on a password-protected cloud server.
9. Storage period of personal data
Reagena will store personal data for as long as is necessary to maintain the customer relationship. If the personal data is processed for marketing purposes on the basis of data subject’s consent, Reagena will store the data until the data subject withdraws his/her consent for marketing or prohibits marketing directed at him/her.
10. Rights of the data subject
Data subject has the right to have access to their personal data and the right to data portability. In addition, the data subject has the right to request the correction of any inaccurate personal data. If the personal data is processed on the basis of data subject’s consent, the data subject has the right to withdraw his/her consent at any time, in which case we will remove the data subject’s consent. Data subject also has the right to request the deletion of his/her personal data from the register if the personal data is no longer needed for the purpose for which it was collected.
In addition, the data subject has the right to restrict the processing of personal data if the data subject considers that the processed personal data is inaccurate, the processing is unlawful or if the data subject has objected to the processing of personal data on grounds relating to his/her particular situation.
In order for the data subject to exercise the above-mentioned rights, the data subject shall contact Reagena in writing to: info(at)reagena.com.
The data subject also has the right to file a complaint with the Data Protection Ombudsman regarding Reagena’s processing of the personal data collected if he/she suspects that Reagena does not comply with the requirements and obligations of the Data Protection Regulation.