A customer satisfaction survey among Reagena customers was carried out at the end of 2012 by an external research organization.
The results were highly positive and encouraging in our efforts to serve our customers even better in the future.
100% of the respondents were willing to recommend Reagena to their colleagues.
99% of the respondents valued the quality of Reagena products and services better than or similar to those of other suppliers.
According to 95% of the customers, Reagena succeeded either extremely well or well in its development efforts.
99% of the customers would select Reagena products again
We are happy that our operational and product development efforts are shown in the good customer satisfaction results.To continue to meet the customer requirements, we will be working on further additions to product portfolio, which was the area receiving most input.
We thank all the respondents for their valuable feedback.